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Media Against Hate

Uphold our ethical standards

75% of EU citizens have already experienced hate speech on social media

Published on 2016-11-20

The results of the 2016 Eurobarometer survey on “Media pluralism and independence” published on 17 November shows that 75% of EU citizens have already experienced hate speech on social media.

Here are the key findings:

  • Radio is the most reliable media for 66% of the respondents, TV and newspaper comes next with 55%
    both. 32% consider social media to be reliable.
  • Yet a slight majority (53%) follows debates on social media by reading articles on the internet or through online social networks, even though 61% never took part in these debates.
  • 3/4 of these respondents have experienced (heard, read, seen) hate speech, abuse or threats directed at journalists or people active on social media.


















This survey was carried out by TNS Political & Social network in the 28 Member States of the European Union between the 24th of September and 3rd of October 2016. Some 27,768 EU citizens from different social and demographic categories were interviewed.