Finnish public broadcaster fights online hate speech with dialogue and respect
One of six Finnish journalists have received some form of threats connected to their professional work, revealed a survey, conducted by the Union of Journalists of Finland (UJF) in 2016. Among them, topics focusing on issues related to immigration, asylum seeking and Russian interference prompt the most negative response and the highest number of attacks against journalists online. The Finnish newsrooms developed a number of measures and protocols to address the rising issue of online harassment, which proved to be successful. One of the advanced steps has been implemented by the public broadcaster Yle by introducing community management, which is…